I was 10 years old the first time I was called an “ostie d’anglais” in 1980; I was in the fourth grade and some sixth graders bullied me because I had an English surname in a French school. The insult – along with others I won’t bother sharing – came at a time when tensions were high in Quebec between the French and the English. In May of that year, Quebec held a referendum on its sovereignty, with the “No” side winning by a wide enough margin. While I was bullied because I was English, my mother was feeling increasingly ill at ease around neighbours and family members who were in favour of Quebec’s independence from Canada. Tensions were high, and sometimes she didn’t know what to say.
In times when difficult, complex and polarizing issues can strain friendships, family bonds, and small talk among neighbours and acquaintances, words matter. The recent events in Israel and Gaza have prompted me to reflect a great deal on the importance of choosing the right words, in trying to carefully and clearly understand the words of others, and – just as importantly – to make sense of silence.
As I’ve written previously, the October 7 attacks by Hamas on innocent Israelis were heinous and reprehensible. Families and friends of the 1,400 victims face a lifetime of grief to compound generational trauma fuelled by the Holocaust and antisemitism. They deserve support, they deserve care – as do the more than 200 hostages and their families who are rallying tirelessly for their safe return.
I cannot put myself in the position of those who have lost loved ones to Hamas. I cannot put myself in the shoes of someone whose family went through the Holocaust. But I empathize to the extent that I can with what they are going through, and I’m seized with dread that brings me down and weakens my spirit.
The same dread tramples my heart as I see images of suffering in Gaza, with a death toll in the thousands. I cannot ever see a justification for the deaths of thousands and the continued suffering of millions of people – I said people, words matter – in the hopes of eliminating terrorists who’ve embedded themselves in an overcrowded population. These actions are pulling us further from peace than ever before.
As the violence continues to unfold, everyone’s words matter. This week, the Secretary-General of the United Nations, António Guterres said in a speech to the Security Council that he condemned unequivocally Hamas’s attacks but that they “did not happen in a vacuum.” The Israeli ambassador promptly asked for the Secretary-General’s resignation and accused him of “justifying terrorism.” I’ve listened to the Secretary-General on many occasions over the last several years; I understood what he meant, and I’m sure the Israeli ambassador did as well. The ambassador’s remarks show a predictable reaction that only further erodes the possibility of a reasoned dialogue to ever take place. Words matter.
Political rhetoric is rife with sound bites that feed into everyone’s confirmation bias, which is stoked further by pundits, social media, misinformation, and (thankfully) actual information. What is deeply upsetting is the demonization and dehumanization of Israelis and Palestinians through social media. Amnesty International noted that social media companies need to step up their game and increase efforts to combat online hate and censorship, citing a recent increase in such posts since the conflict began. Demonization and dehumanization through language only solidifies the divide between “us” and “them.” It also limits the ability for many people to engage with those who categorize and channel their worldview through dehumanization: how does one respond to a friend’s social media post who is horrified by what “our” group has gone through and how anyone from “the other” group doesn’t deserve to live? Where can you go from there? (By the way, go ahead and fill “our” group and “the other” group with whichever groups you want.) Words matter.
About 10 years ago I was at an UNRWA school in Gaza speaking to a group of young secondary school students who were members of the school’s student parliament. After they explained to me the work they did – running student elections, speaking with school management about issues affecting students, providing community outreach – they took a few minutes to ask me questions. A young girl raises her hand, says her question in Arabic, and my friend translated for me.
“Do people in other countries think we’re all terrorists?”
There have been a few times when I’ve been at a loss for words, and that was one of them. I fumbled in my response, in part because I was in shock that someone would ask me such a thing, but there was also a part of me that was so deeply saddened by that question. How demoralizing it must be to believe that the global perception of who you are as a people is reduced to labelling everyone as terrorists. In the end, I did tell her that No, it certainly wasn’t the case, you’re not seen as all terrorists, and that many people around the world were advocating for a peaceful solution and the full enjoyment of human rights for Palestinians. Words matter.
As does silence. The head of UNRWA recently wrote, speaking about the deteriorating situation in Gaza, “The generations to come will know that we watched this human tragedy unfold over social media and news channels. We will not be able to say we did not know. History will ask why the world did not have the courage to act decisively and stop this hell on Earth.” Don’t stay silent.
The current conflict has worn me down emotionally, as have others in the past (and which are still going on – Ukraine, Yemen, Afghanistan, Sudan, Syria, and on and on). The images of violence, sorrow, destruction, pain, and suffering from everyone affected is seemingly unending. In a time when words matter, I seek voices who yearn for peace, who advocate for a cease fire, who pray for an end to hostilities and a safe return of all hostages, who find space in their hearts for forgiveness, who bring people together with words that move us to hope, solidarity, and towards human rights for all.




